The Canada Post logo is seen on the outside the company’s Pacific Processing Centre, in Richmond, B.C., on June 1, 2017. THE CANADIAN PRESS/Darryl Dyck

Canada Post reports $153M loss in 2019 amid rising parcels competition

The Crown corporation delivered more than 7.7 billion pieces of mail and parcels last year

Canada Post lost $153 million before tax last year as intense e-commerce competition slowed growth at its parcels business and an ongoing shift toward online communication prompted mail operation declines.

The Crown corporation, that delivered more than 7.7 billion pieces of mail and parcels last year, said processing and delivering packages demands a range of resources, weighing on profits as tech giants such as Amazon expand their reach.

“Parcels processing and delivery requires more technology, space in buildings and vehicles, and time interacting with customers, making it significantly more costly than sorting and delivering letters,” Canada Post said in a release after markets closed Wednesday.

While the number of addresses receiving daily mail and parcel service climbed by 168,000 in 2019, residents and businesses increasingly chat, advertise and do business digitally, Canada Post said.

The COVID-19 pandemic had no impact on the its business last year, it said. “However, it has the potential to significantly impact the Canadian and global economy and therefore our business in 2020 and, possibly, going forward.”

READ MORE: Wearing non-medical masks now recommended in public: Canada’s top doctor

Shippers are in uncharted territory as the crisis upends delivery patterns, with surging consumer demand mitigating a drop in corporate orders amid border closures and travel controls.

Residential deliveries have gone up at an “equal if not greater pace” than the drop in business-to-business parcels as house-bound Canadians order items online, Purolator Inc. chief executive John Ferguson told The Canadian Press in late March.

The Canada Post Group of Companies, which owns the vast majority of the profitable Purolator, reported a loss of $23 million before taxes for 2019, compared with a loss of $118 million 2018. The net loss was $14 million compared with a net loss of $93 million in 2018.

PHOTOS: Canada Post employees salute healthcare workers

Purolator itself turned a before-tax tax profit of $152 million, a roughly five per cent decrease from $161 million of black ink in 2018.

Canada Post said its parcels revenue climbed by $232 million last year, topping $2.73 billion to exceed revenue from letters, bills and statements for the first time.

Revenue from that ”transaction mail,” sometimes known as snail mail, dropped by $69 million or 2.5 per cent year over year to $2.71 billion, with volumes falling by more 192 million pieces or 6.4 per cent to 2.8 billion.

The postal service’s direct marketing revenue decreased by $32 million or three per cent to generate roughly $1.1 billion, with volumes dropping by 75 million pieces or 1.6 per cent.

The Canadian Press


Like us on Facebook and follow us on Twitter.

Want to support local journalism during the pandemic? Make a donation here.

Canada Post

Get local stories you won't find anywhere else right to your inbox.
Sign up here

Just Posted

Virtual Langley Walk was a family affair for Brookswood resident

Usually, Karen Ayres goes it alone, but this year, thanks to COVID-induced boredom, she had company

Langley Township prepares for high water

The Fraser River is cresting soon and levels are relatively high

Two more COVID-19 cases reported by Langley Lodge

One resident, one staffer have tested positive for the coronavirus

Car failing to yield at new stop sign causes three-car crash and flaming aftermath

A Monday afternoon multiple-car collision saw no serious injuries reported to police

VIDEO: A Vancouver Island black bear takes weekend nap in eagle tree

Videos captured by Terry Eissfeldt shows the bear arriving Saturday night and sleeping in on Sunday

Facing changes together: Your community, your journalists

Thanks for helping the Langley Advance Times to continue its mission to provide trusted local news

George Floyd asphyxiated by sustained pressure: family autopsy

Death sparked a wave of protests across the U.S. and abroad

Suspect sought in alleged assault, hate crime on Metro Vancouver bus: transit police

The woman then allegedly punched the teenager in the head multiple times

COVID-19: B.C. commercial landlords can’t evict if they decline rent assistance

Emergency order ‘incentive’ for federal program, Carole James says

B.C. Hockey League prepping for 2020-21

League reviewing different scenarios and start times in compliance with provincial regulations

Investigators probe death of CN employee at Surrey rail yard

Transportation Safety Board is investigating an ‘occurrence that took place during switching operations’

Abbotsford International Airshow opening 50-year-old time capsule

Bronze time capsule was put together to commemorate AIA as Canada’s National Airshow

Most Read