Long-time Scotiabank client Vern Keller did the honours, snipping a ribbon to officially open the new Langley City branch. Bank vice-president Lesly Tayles (L), branch manager Kelly Burkinshaw and vice-president Jennifer Lee (R) took part. Dan Ferguson Langley Advance Times

New home for Langley City Scotiabank

Longtime customer does the honours at ribbon-cutting

A customer of the Langley City Scotiabank branch took a step inside and halted at the sight of a sizable crowd of people.

“We’re open, come on in,” Lesly Tayles said, directing him to a teller.

Tayles, Scotiabank senior vice-president of the B.C. and Yukon region, was on hand for the recent opening of the new branch, located at 20151 Fraser Hwy.

Tayles said the site was chosen because that was “where our customers are moving.”

“We are proud to invest in Langley,” Tayles added.

Langley is one of the fastest growing communities in the B.C. market, she said.

READ MORE: City council vote paves way for new bank

Meanwhile, branch manager Kelly Burkinshaw explained that it took several years to find a spot.

The old branch in the Highland Plaza, which opened 50 years ago, was showing signs of age despite repeated renovations and updates, Burkinshaw said.

“There was only so much we could do.”

At the old branch, there were eight wickets, which Burkinshaw said made sense back when internet banking and ATMs were not around. But fewer are required in the current era, she explained, noting: “We were only using three or four wickets.”

There are fewer wickets and more space in the new place, with a large ‘team room’ for staff meetings.

There is a new position, ‘universal banker,’ which refers to a staffer who helps customers learn the features of the new facility.

And at the new branch, the ATM can dispense $5, $10 bills instead of just $20.

It is also redefining banker hours, staying open as late at 8 p.m. on Thursdays and Fridays.

Jennifer Lee, Scotiabank vice-president of the Greater Vancouver south district B.C. and Yukon region, said the search for a new home started “six to eight years ago.”

“It was quite a while before we found the perfect spot,” Lee said.

“It’s long overdue.”

At the Wednesday, April 17, openig, long-time Scotiabank customer Vern Keller did the honours of snipping the ribbon.

A retired construction workers who gives his age as “81 and a half,” Keller said he’s been with the Scotiabank for almost 50 years – 15 in Langley.

“This is a neat building,” Keller said.“It’s bigger than it looks.”

Burkinshaw said the move to the new 4,000-square-foot financial facility was completed in February, but the official ceremony was set for April to give time for the dust to settle.

The old branch won several awards through the years since it first opened.

In 2014, it was ranked second among all Scotiabank branches within the North Coast and Fraser Valley District, based on several metrics, including friendly customer service. The district consisted of 27 branches.

In 2015, the branch made the jump to number one.

It was also recognized as the top Scotiabank branch in the district, second in the entire province, and sixth among the 1,000 or so branches across Canada.

_________________________________

Is there more to this story?

Email: dan.ferguson@langleyadvancetimes.com

Like us on Facebook or follow us on Twitter

_________________________________

 

Just Posted

Langley’s Georgia Ellenwood is Olympics bound

She has effectively qualified for the 2020 games based on international ranking

Campaign against hospital parking fees is gathering momentum: organizer

Gary Hee said the bid to eliminate ER parking fees will be his last petition campaign

United voice calls for more senior services in Aldergrove

‘The people here deserve more’ says founder of the local Seniors Resource Fair

Aldergrove’s water park opens to public at discounted rates

Though the pool remains closed, the Township has decided to charge a toonie for admission

Fraser Valley pup trained in Aldergrove co-stars in A Dog’s Journey

Film premiers this weekend, starting Friday in Canadian theatres

UPDATE: B.C. pilot killed in Honduras plane crash

The crash happened in the Roatan Islands area, according to officials

‘Teams that win are tight’: B.C. Lions search for chemistry at training camp

The Lions added more than 50 new faces over the off-season, from coaching staff to key players

Rescue crews suspend search for Okanagan kayaker missing for three days

71-year-old Zygmunt Janiewicz was reported missing Friday

B.C. VIEWS: Reality of our plastic recycling routine exposed

Turns out dear old China wasn’t doing such a great job

Structure fire destroys Surrey tire shop

RCMP have closed Fraser Highway down to traffic from 152 Street to 88 Avenue

Carbon dioxide at highest levels for over 2.5 million years, expert warns of 100 years of disruption

CO2 levels rising rapidly, now higher than at any point in humanity’s history

Multi-vehicle collision on highway in Chilliwack

Accident involves several vehicles, in the westbound lanes says Drive BC

Man dies after being hit by car in East Vancouver

The driver involved is cooperating with police

B.C. ferry stops to let black bear swim past near Nanaimo

Queen of Oak Bay brakes for wildlife in Nanaimo’s Departure Bay

Most Read