(Black Press Media files)

Uber, Lyft unveil COVID-19 protocols requiring masks for drivers, passengers

Sanitizing cars, washing hands and no front-seat passengers for ride-hailing services

Two major ride-hailing companies are requiring their drivers, couriers and passengers to wear masks as part of a new set of measures aimed at containing the COVID-19 pandemic in Canada.

The Uber, the San Francisco-based technology giant, says starting Monday drivers won’t be able to pick up customers until they have verified they are wearing a mask via photo-recognition software built into the Uber app.

For its part, Lyft is also requiring all drivers and passengers to “self-certify” that they will wear face mask, are symptom-free, and will follow all local, provincial and national health official rules

Both companies’ drivers will also have to agree to a series of terms promising that they don’t have COVID-19 symptoms, have disinfected their vehicle and have washed their hands.

Passengers and drivers will be able to cancel rides if the person operating or entering the vehicle doesn’t wear a mask and if someone removes a mask partway through the trip, and will have an option to notify Uber about the removal when they rate the ride.

No passengers will be allowed to sit in front seats and no more than three passengers will be allowed in the vehicle for Uber X and XL rides.

When they book a ride, passengers will be advised to wear a mask, sanitize hands before and after a trip, sit in the back seat and open a window if possible.

Uber Eats couriers will be able to notify Uber about restaurants that are not following physical distancing or have a long wait, and restaurants will be able to tell Uber when a courier is not wearing a mask or following protocol.

ALSO READ: Struggling smaller airlines worry federal aid may come too late, if at all

– with files from Katya Slepian/Black Press Media

The Canadian Press


Like us on Facebook and follow us on Twitter.

Want to support local journalism during the pandemic? Make a donation here.

Coronavirusride hailing

Get local stories you won't find anywhere else right to your inbox.
Sign up here

Just Posted

Langley Lodge’s Verna Clarke: More than just a COVID-19 death, more than a dementia patient

Daughter recalls late mother‘s journey of losing her memory, dying from COVID-19 on 88th birthday

VIDEO: Workout Wednesday with Brand Fitness

In week nine Marion Brand shares a TRX workout

Aldergrove 60-year-old can ‘finally afford to retire’ after winning $24M in lottery

Ronald Cumiskey plans to use his Lotto 6/49 winnings to stay close to home, and his daughters

Nearly $2,500 of goods stolen in Walnut Grove after thieves break into vehicles

Langley RCMP are reminding the public not to leave items in the vehicle

Riders return to Langley arena

Langley Riders Society holds first competitions since arena was closed by COVID-19

If Trudeau won’t stand up to Trump, how will regular people: Singh

Trudeau did not directly answer a question about Trump’s actions amid protests

Facing changes together: Your community, your journalists

Thanks for helping the Langley Advance Times to continue its mission to provide trusted local news

As two B.C. offices see outbreaks, Dr. Henry warns tests don’t replace other measures

Physical distancing, PPE and sanitizing remain key to reduce COVID-19 spread

Golden Ears park expected to be busy the first camping weekend of season

Campgrounds expected to be full or close to full

Greater Victoria drive-thru window smashed after man receives burger without mustard

Greater Victoria Wendy’s staff call police after man allegedly rips Plexiglas barrier off window

Abbotsford Airshow launching virtual Aerospace Camp

Online S.T.E.M. open to students aged 10 to 15, starts later this summer

VIDEO: BREAKING: RCMP Emergency Response Team raid known drug house in Chilliwack

Armed officers respond to reports of shots, bring in ERT, K-9 unit and spike belt

Murder charge upgraded in George Floyd case, 3 other cops charged

Floyd’s family and protesters have repeatedly called for criminal charges against all four officers

Body found on Highway 1 outside of Hope, sparking closures

Coroners Service reportedly on the scene, next Drive BC update at noon

Most Read