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City residents urged to share ideas, priorities during phone survey

From June 6-20 polling company Ipsos will call City of Langley residents to get their feedback about municipal services
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The City of Langley is asking residents to take 15 minutes out of their day to respond to share their opinion on the best direction for the municipality going forward.

From June 6 to June 20, the polling company Ipsos will be phoning City residents and asking for their take on how city services should improve and what new initiatives they would like to see.

“This is a very important opportunity for us to understand how residents' attitudes are changing,” said Gerald Minchuk, director of development services and economic development.

This is the fifth iteration of the survey that has been conducted every three years since 2000.

Minchuk said past surveys have had direct impact on decisions made by council.

He pointed to the legalization of secondary suites in 2006 as an example of the community survey results in action.

“[Survey respondents] were interested in supporting secondary suites to offer additional affordable housing opportunities in a safe, secure manner. So that came from a community survey.”

“To ensure the survey is inclusive and representative of the community, survey completion quotas will be set by gender, age, and neighbourhood,” reads a press release from the City.

Mayor Ted Schaffer is quoted in that same release as saying: “Input from residents is critical in helping us to evaluate our current programs and policies, and to ensure our strategic plans continues to be in line with the needs and values of our community.

“The Community Survey helps us to create benchmarks for service delivery, while providing a voice for our citizens on important community issues and priorities. Results from the survey will assist the City of Langley in planning for the future to meet the needs of our residents.”