Langley City residents will be polled by phone and online until end of October. (Langley Advance Times file photo)

UPDATED Langley City commissions phone poll of residents

Ipsos survey extended until the end of October

Langley City residents may have gotten phone calls from an opinion research company this past September.

Ipsos has been conducting its 2019 Community Survey, which has now been extended until Oct. 31.

Conducted every three years, the survey aims to obtain residents’ feedback on municipal programs, services, and other important community issues and overall quality of life.

“Your input is important to us, and Ipsos and Langley City appreciate your participation in this research,” said Mayor van den Broek.

“This survey will help us evaluate our current programs and policies, and to ensure our plans continue to be in line with the needs of our community. I strongly encourage you to take part and provide your feedback since the survey will assist the City in planning for the future to meet the needs of our residents.”

The random telephone survey of Langley City residents began on Sept. 16, originally scheduled to finish on Sept. 31. To obtain more resident feedback, Langley City and Ipsos announced they would extend the deadline for another month.

Anyone who receives a phone call from Ipsos is assured their comments will be kept strictly confidential and will only be viewed in combination with other participating respondents, a City press release said.

“While the survey includes some basic demographic questions to ensure a representative sample and to assist with analysis, it does not collect any personal information that could be used to identify individual participants. Individual responses will be kept strictly confidential and will only be viewed in combination with other participating respondents.”

READ ALSO: Langley City surveys residents’ likes and dislikes every three years

READ ALSO: Possible scam ‘survey’ falsely claims to be from Langley City

People who don’t get phoned can still take part in the research by completing the online survey on the City’s website.

Community Survey results will be presented to Council in November and will be posted shortly after on the City’s website at

To read the 2016 survey results, click here.



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