Langley City residents will be polled by phone and online later this month. (Langley Advance Times file photo)

Langley City commissions phone poll of residents

Mayor urges residents to take the call

Langley City residents will be getting phone calls from an opinion research company later this month.

Ipsos has been hired by the City to conduct its 2019 Community Survey.

Conducted every three years, the survey aims to obtain residents’ feedback on municipal programs, services, and other important community issues and overall quality of life.

“Your input is important to us, and Ipsos and Langley City appreciate your participation in this research,” said Mayor van den Broek.

“This survey will help us evaluate our current programs and policies, and to ensure our plans continue to be in line with the needs of our community. I strongly encourage you to take part and provide your feedback since the survey will assist the City in planning for the future to meet the needs of our residents.”

The random telephone survey of Langley City residents will take place between September 16 and 30, 2019.

Anyone who receives a phone call from Ipsos is assured their comments will be kept strictly confidential and will only be viewed in combination with other participating respondents, A City press release said.

“While the survey includes some basic demographic questions to ensure a representative sample and to assist with analysis, it does not collect any personal information that could be used to identify individual participants. Individual responses will be kept strictly confidential and will only be viewed in combination with other participating respondents.”

READ ALSO: Langley City surveys residents’ likes and dislikes every three years

READ ALSO: Possible scam ‘survey’ falsely claims to be from Langley City

People who don’t get phoned can still take part in the research by completing the online survey that will launch on the City’s website on September 18 and will remain open until September 30, 2019.

Community Survey results will be presented to Council in November and will be posted shortly after on the City’s website at

To read the 2016 survey results, click here.



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