VIDEO: Outage problems at Rogers Wireless causing voice service issues

Rogers said that its network teams were working to resolve the issue as quickly as possible

Rogers Wireless says customers may experience intermittent issues making or receiving wireless voice calls.

In a message on its website, the company said it was experiencing an outage that was affecting many wireless customers.

It said ”some customers may be intermittently experiencing dropped calls or are unable to place or receive calls on their mobile phone or wireless home phone service.”

Rogers said late Sunday night that its network teams were working to resolve the issue as quickly as possible, however, it didn’t say when it expected the problem to be fixed.

Telus says some of its customers may have issues calling customers on other networks, but calls to other Telus customers and Bell customers are unaffected.

It says it is continuing to monitor the issue as the providers work to resolve their outage.

ALSO READ: Rogers adopts unlimited wireless data plans, expects new purchase options

The Canadian Press


Like us on Facebook and follow us on Twitter.

Get local stories you won't find anywhere else right to your inbox.
Sign up here

Just Posted

T-Rex earns big bids at Langley dino auction

More than 500 dino-themed items sold to buyers from across North America

LETTER: Don’t penalize Langley kids for showing ingenuity and passion

We don’t want our youngsters to grow up being couch potatoes, encourage them getting outdoors

Giants hope to be back playing by early December

A Langley-based major hockey team hopes to be back on the ice competing before year end

COVID concerns cancel informal Langley car show

RCMP said the gathering exceeded the limits of the provincial health order

Family struggles in aftermath of recent fire at Langley City condo

Overwhelming support from family, friends and complete strangers is helping young family

371 British Columbians battling COVID-19, health officials confirm

Thursday (Aug. 6) saw a second straight day of nearly 50 new confirmed cases

B.C. wildfire crews have battled 111 blazes in the last seven days

Twenty-nine fires remain active, as of Friday (Aug 7)

‘We don’t make the rules’: Okanagan pub owner says staff harassed over pandemic precautions

‘If you have six people plus a baby, guess what? That’s seven’ - West Kelowna Kelly O’Bryan’s owner

Remembering Brent Carver: A legend of Broadway who kept his B.C. roots strong

Over the years, the Cranbrook thespian earned his place as one of Canada’s greatest actors

Wrong-way driver triggers multi-vehicle collision on Highway 99 in South Surrey

Police received multiple reports of vehicle heading north in southbound lanes

Statistics Canada says country gained 419,000 jobs in July

National unemployment rate was 10.9 per cent in July, down from the 12.3 per cent recorded in June

Canada plans $3.6 billion in retaliatory tariffs on U.S. in aluminium dispute

The new Canada-United States-Mexico Agreement that replaced NAFTA went into force on July 1

Canada ‘profoundly concerned’ over China death sentence for citizen in drug case

Police later confiscated more than 120 kilograms of the drug from Xu Weihong’s home

Answers to 5 common questions facing families for the COVID-19 school year

COVID-19 protocols are likely to vary even more at the school board level, and even and school-to-school.

Most Read