LETTER: How good are private auto insurance companies?

Langley man happy to pay more for what he calls ‘quality’ of service

Dear Editor,

All this discussion about the difference in insurance premiums between here and other areas never seems to address what kind of service you get from private auto insurance when you have a claim.

RELATED STORY: ICBC insurance renewals get more complicated this year

Do they have the extensive network of claim centers and experienced people on their communication side.

Are they local or do they have untrained and uncaring, except for profit, satellite dealers who know nothing about the business?

Do they have political oversight that makes sure they provide premium service?

I doubt it very much.

Through the past 40 years I have had ICBC claims that were handled so efficiently and professionally, I for one do not mind paying a little bit extra for guaranteed good service.

It would be helpful to hear from people who have made claims in other jurisdictions with private auto insurance companies as to just how well they were treated and satisfied at the end of the exercise.

Jeff Laurie, Langley

_________________________________

Is there more to this letter?

Email: editor@langleyadvancetimes.com

Like us on Facebook or follow us on Twitter

_________________________________

Just Posted

Why champion rider moved to Langley from the U.S.

Hint: it didn’t have much to do with horses, according to one Kyle King

VIDEO: Try this on for size… free suits!

Langley Moores donates hundreds of outfits to WorkBC that people in need can wear for job interviews

Cloverdale town hall adresses climate change and loss of biodiversity

Meeting co-hosted by Cloverdale-Langley City MP John Aldag, Camp We Empower draws about 70 people

World cup: A party within a party in Langley

tbird offers ringside way to take in sights and sounds of horse action this Sunday

RibFest smokes last year’s totals

An estimated $100,000 was raised by local Rotary clubs

New police force in Surrey must avoid VPD, RCMP errors made in Pickton case: Oppal

Boots are scheduled to be on the ground by spring 2021

Conan turns to the Property Brothers for tips on buying Greenland

Jonathan Scott suggests removing glaciers and mountains to bring in ‘more natural light’

Forests minister visits B.C. town rocked by multiple mill shutdowns

A third of Mackenzie turns out for rally, not much to cheer about

B.C. sockeye returns drop as official calls 2019 ‘extremely challenging’

Federal government says officials are seeing the same thing off Alaska and Washington state

North Van music teacher accused of sexual misconduct involving girls

Police believe other victims could be out there after the arrest of Lamar Victor Alviar

B.C. family stranded in Croatia desperate to come home

Funds being raised to bring back mom and two children

B.C. man on trial for daughters’ murders says an intruder broke in

Andrew Berry takes stand in his defense for December 2017 deaths of young daughters

‘Plenty of time for a deal’: Teachers’ union expects kids back in school on Sept. 3

BCTF says class size, composition at the heart of the issue

Most Read