Buying a previously owned vehicle is often uncomfortable. If you try to purchase privately you’ll have to take on significant risk, and negotiating with a traditional dealership can be unpleasant and combative.
“We call those ‘icky points,’” says Austin Calla, co-founder of DealerShift in Walnut Grove. “Almost everyone has had a bad car shopping experience: an hours’ long purchase process, a salesperson who suspiciously leaves the negotiation table to ‘speak with the manager,’ or just a bad feeling as you drive off the lot, not knowing if someone’s taken advantage of you.”
Calla and the rest of the DealerShift team have experienced that unpleasantness from both sides: as customers, and as co-workers at a traditional manufacturer dealership. Even though they believed in transparency as individuals, the business model of these traditional dealerships made it impossible to improve the shopping experience. So they started their own used car dealership.
“We all grew up in Walnut Grove, and are proud to give our local community the service it deserves.”
Transparent, fair vehicle shopping
DealerShift doesn’t have commissioned salespeople. That means customers feel more like they’re browsing at the Apple Store than negotiating at a dealership showroom.
“Rather than setting prices high and forcing customers to negotiate, we offer price our vehicles aggressively, with minimal profit margins thanks to our low overhead model. We offer full transparency by sharing all of the data we use to price our inventory. As a result, everyone receives a fair price and there’s no need to negotiate,” Calla says.
“We’re bridging the gap between old fashioned dealerships with slick, pushy salespeople and newer online-only, add-to-cart businesses. Our clients still want to test-drive and view pre-owned vehicles before they buy. We show them a detailed inspection and photograph all cosmetic blemishes for full transparency.”
DealerShift also promises a seven day (300 km) money back guarantee on all purchases, which gives customers an extra piece of mind and removes the chance of any buyer’s remorse. Visit their showroom at #120 9347 200A St. or have them deliver a vehicle anywhere in the Lower Mainland for a free, no obligation test drive.
Test drives are available anywhere from Chilliwack to West Vancouver by appointment only.
* * * * *
Make an appointment to meet your neighbours at DealerShift and soak in the unique experience at their Walnut Grove showroom, #120 9347 200A St. Browse their current selection of quality pre-owned vehicles and learn more about how DealerShift is doing cars differently on Facebook, Instagram and at dealershift.ca.
